Broken Apple
Posted by J.A.S.O.N. on 27 Jan 2005 at 02:14 pm | Tagged as: Babble, Tech
The hard drive in my iBook died. This actually occured several weeks ago, but, apparantly, the iBook I purchased was so old that there were problems registering the Apple Care for it.
I got that straightened out only to find out that none of the regular DHL drop boxes in our area are big enough to fit the package in, so I had to waste several days trying to locate the nearest drop-off office and finding time to do so. Which I had done.
Apple recieved it on the 25th and it’s been sitting in repair status since then. I’m hoping that they haven’t had to order a drive and that they’re just running diagnostics on it, but, who knows. I will stalk Apple’s repair page with baited breath for updates.
Fortunately, I didn’t have anything important on it.
UPDATE: Just got off the phone with Apple support since their online page still showed it as being in repair. A very nice-sounding lady by the name of Elise clued me into the fact that they had to order a new harddrive due to shortages. She didn’t give any estimates on when said drive would arrive, but I didn’t really push that hard.
Call the 1800 number - you’ll get more real time reports, plus humans can check side notes like “Drive on Order” or “EH?!” - oh, and no real reason for adding this, just a fun animation.. :starwars:
Problem #1 with having Apple computers.
You gotta admit, Intel and AMD boxes, laptop or not, you have MANY more repair options.
Actually, Deltus, there’s several 3rd party Apple repair shops in my area. Getting it fixed was never a concern. However, this is under warranty, so I had to send it back to Apple for them to fix, something you still have to do in the PC realm where vendor warranty’s are concerned (the ones from Gateway, Dell and such; NOT the ones from Best Buy).
Problem #1 with Apple computers are is the misconceptions the general public has about them
Why didn’t you just take it down to the Apple store.
Thats what we do if we have a problem and have always got it back in a week or less.
On another note why havent I seen Shelby or her parents in over a month